Please note that we charge a $25.00 processing fee for each CANCELLATION. If reservation is cancelled 72 hours prior to reservation date - deposit will be returned minus a $25 processing fee. If reservation is cancelled within 72 hours of reservation - you will be charged for the balance due. No refund will be granted unless rental craft is re-rented. In the event the rental craft is re-rented - the payment (minus $25 processing fee) will be returned. A 'NO-SHOW' is a cancellation or forfeiture of your reservation. In the event of a no show - you will be charged the balance and will not be refunded.

If reservation is cancelled by Dockside Water Sports due to inclement weather (determined by management) - full deposit and/or refund will be given (does not apply to multi-day rentals).

There are many waterways to explore! Torch Lake is part of the Elk River Watershed and we allow our rentals to navigate through; Torch Lake ~ Clam River ~ Clam Lake ~ Grass River ~ Lake Bellaire. We do not allow our watercrafts to travel on Torch River, Lake Skegamog or Elk Lake. We do not allow our watercrafts to be trailered to any other lakes. We do have tracking devices on all of our equipment - If you go out of the boundary a warning alarm will sound. If you continue to travel outside of the boundaries you will be charged a $500 fine and we will confiscate our equipment immediately.

You are responsible for fuel you use. You start with a full tank. We re-fuel the tank when you are finished with your rental. The credit card on file will be charged. If you do not have a major credit card on file we place a hold on a bank-card before you depart.