A $25.00 processing fee will be applied for each CANCELLATION on reservation. If reservation is cancelled 72 hours prior to reservation date - deposit will be returned minus a $25 processing fee. If reservation is cancelled within 72 hours of reservation - balance due will be applied and deposit is non-refundable. A 'NO-SHOW' is a cancellation or forfeiture of your reservation. In the event of a no show - the balance due will be applied and deposit is non-refundable.

In the event of inclement weather, DWS reserves the right to reschedule. Safety is important to us, and we will not allow you on the lake if we do not feel it is safe. If you choose not to reschedule, we will issue a full refund. ​ If you get less than half of your rental time due to the weather, we will compensate you for time lost on the lake. TIME DOES NOT DIRECTLY CORRELATE TO THE PRICE. Conditions evaluated by management include high winds, thunderstorms, lightning, etc. ​ Multi-day rentals will not receive a refund or an additional day due to inclement weather conditions. This is already reflected in the discounted price and additional hours of boating time.

You must be at least 21 to rent and drive our Tritoons and our Jet Skis.

Fuel isn't included, but you will start with a full tank, and we'll refuel it when you're done. The cost will be charged to the credit card on file. If you don't have a major credit card, we'll place a hold on a bank card before you head out.

There is no way to know for sure how much fuel you will use. Fuel varies based on the number of people (weight), speed traveled and hours the engine is running. If you are pulling a towable the fuel will be higher than normal. Boats have 55 gallon tanks. Jet Skis have 14 gallon tanks.

There are many waterways to explore! Torch Lake is part of the Elk River Watershed and we allow our rentals to navigate through; Torch Lake ~ Clam River ~ Clam Lake ~ Grass River ~ Lake Bellaire.

We prohibit the use of our equipment in high incident areas to protect our customers from damage charges, therefore: We do not allow our equipment to enter Torch River. We do not allow our equipment to dock in Alden. Do not dock at Butch’s – we will accompany you if needed. Dockside Restaurant – do not dock on pier or slips, please dock with us only. Any dock not pre-approved. *If you hope to dock at a home on the lake, we require advance notice to allow for the inspection and approval of the location. We do not allow our watercrafts to be trailered to any other lakes.

If you want to dock at your place, just give us a heads-up with the address so we can approve it. Call or email us as soon as you can. Without advance notice, docking might not be possible.

Yes. We charge a $50 pet fee/per dog. Limit of two dogs. Additional cleaning fees may be applied. Lessee is responsible for any damage caused by pet.

No. Unfortunately, at this time our insurance does not allow for the practice of any watersports except tubing.

We only offer 25' or 27' Tritoons because safety and stability are our top priorities on Torch Lake. Smaller boats can be unstable and more dangerous in rough waters. Enjoy the ride with our spacious and safe Tritoons!

Torch Lake is a residential lake, but you can tour around the lake by boat, swim, rent a towable and go tubing behind the boat. Don't miss anchoring at the sandbar for music, dancing, water games, and meeting new friends. Plus, the Dockside Restaurant is the perfect spot to stop for a break and grab a bite to eat.

We don't offer insurance, but you can check your homeowner's insurance policy for coverage.

No, we do not provide captains. We DO offer hands on training during our demonstration drive on the lake.

Torch Lake is a spring fed lake and is over 300' deep in spots. It takes a while for the lake to warm up in the summer. The average summer temperature runs around 68-75 at the shore (colder in the middle).