A $25.00 processing fee will be applied for each CANCELLATION on reservation. If reservation is cancelled 72 hours prior to reservation date - deposit will be returned minus a $25 processing fee.

If reservation is cancelled within 72 hours of reservation - balance due will be applied and deposit is non-refundable. A 'NO-SHOW' is a cancellation or forfeiture of your reservation. In the event of a no show - the balance due will be applied and deposit is non-refundable.

In the event of inclement weather, DWS reserves the right to reschedule. Safety is important to us, and we will not allow you on the lake if we do not feel it is safe. If you choose not to reschedule, we will issue a full refund.

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If you get less than half of your rental time due to the weather, we will compensate you for time lost on the lake. TIME DOES NOT DIRECTLY CORRELATE TO THE PRICE. Conditions evaluated by management include high winds, thunderstorms, lightning, etc.

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Multi-day rentals will not receive a refund or an additional day due to inclement weather conditions. This is already reflected in the discounted price and additional hours of boating time.

You must be at least 21 to rent and drive our Tritoons and our Jet Skis.

No. You are responsible for fuel you use.

You start with a full tank. We re-fuel the tank when you are finished with your rental. The credit card on file will be charged. If you do not have a major credit card on file, we will place a hold on a bank-card before you depart.

There is no way to know for sure how much fuel you will use. Fuel varies based on the number of people (weight), speed traveled and hours the engine is running. If you are pulling a towable the fuel will be higher than normal.

Boats have 55 gallon tanks.

Jet Skis have 14 gallon tanks.

There are many waterways to explore! Torch Lake is part of the Elk River Watershed and we allow our rentals to navigate through; Torch Lake ~ Clam River ~ Clam Lake ~ Grass River ~ Lake Bellaire.

We prohibit the use of our equipment in high incident areas to protect our customers from damage charges, therefore:

We do not allow our equipment to enter Torch River.

We do not allow our equipment to dock in Alden.

Do not dock at Butch’s – we will accompany you if needed.

Dockside Restaurant – do not dock on pier or slips, please dock with us only.

Any dock not pre-approved. *If you hope to dock at a home on the lake, we require advance notice to allow for the inspection and approval of the location.

We do not allow our watercrafts to be trailered to any other lakes.

If you would like to dock at a house on the lake, we require advance notice so we can approve the location. Please call or email with the address as soon as possible.

If you do not give advance notice, you may not dock there.

Yes. We charge a $50 pet fee/per dog. Limit of two dogs.

Additional cleaning fees may be applied. Lessee is responsible for any damage caused by pet.

No. Unfortunately, at this time our insurance does not allow for the practice of any watersports except tubing.

No. We have 25' or 27' Tritoons. We build large boats for safety and stability on Torch Lake.

Small or underpowered boats are unstable and more dangerous in rough waters.

Torch Lake is a residential lake. The only restaurant/bar on Torch Lake is the Dockside Restaurant.

Things you can do: Take a tour around the lake. Go swimming. Rent a towable and go tubing behind the boat. Anchor up at the sandbar where you may find music and dancing in the water, water games, and the opportunity to meet new people. Relax and create memories!

No. Please check your homeowner's insurance policy.

No, we do not provide captains. We DO offer hands on training during our demonstration drive on the lake.

Torch Lake is a spring fed lake and is over 300' deep in spots. It takes a while for the lake to warm up in the summer. The average summer temperature runs around 68-75 at the shore (colder in the middle).